Client Name

Globally Renowned Manufacturing Giant

Organization Size

100+

Solution

Customized eLearning programs

Challenge

  • Bridging the Training Gap

  • Controlling and Managing the Diverse Set of Training Programs

  • No Measurable Outcome

  • Lack of Administrative Control

  • Cultural Barriers

A leading manufacturing giant spread across 30 different nations and having over 70 manufacturing units delivering intricately engineered machine components wanted to meet stringent training targets. The purpose behind achieving such an ambitious target was to bring consistency, accomplish high safety performance, and ensure localization.

Having a diverse set of manufacturing units across important centers of South East Asia, they set about creating and developing digital training programs that would allow their stakeholders to take safety training programs in their native language. The idea was to build such eLearning programs that were consistent and universal across all units but at the same time, could be absorbed seamlessly across all units.

They set out to underline as many as 12 different safety training (topical) programs that were important to their safety training goals. These training programs (or courses) were to be made digitally available so that stakeholders could take them remotely. They also wanted clear and measurable outcomes through well-researched assessments.

Solution

  • Used Actual References

  • Creation of Highly Engaging Course Content

  • Multilingual Capabilities

  • User Friendly UI

TECH EHS created content that was customized to suit the industry’s requirements and the specific requirements of each of its manufacturing units.

The initial rollout was to involve manufacturing units across China, South Korea, Japan, and India.

These courses were meticulously developed using actual references of manufacturing units. This meant we used prevalent characters, backgrounds, landscapes, machinery, and layouts that would resonate across all units. Additionally, a healthy dosage of 3D animated videos was added to the training courses to lend extra credibility and impact. With each of the courses having a judicious mix of associated hazards, control measures, incidents / near misses, and preventive protocols, TECH EHS was able to blend all the elements to create highly engaging course content.

Another addition was the actual use of existing SOPs, training material, and process documents to ensure that audiences were sensitized to accurate training programs.

The icing on the cake was the localization of each training program. Each of the 12 programs was available in English and carefully converted into local languages (including Mandarin / Native Chinese, Korean, Japanese, and regional Indian languages like Hindi, Marathi, Tamil, Malayalam, and Gujarati) to ensure none of the messaging got lost in translation. Furthermore, these translations were done at both levels—in the narration as well as the user interface.

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Outcome

There has been a notable increase in productivity, resulting in fewer man-hours lost, and greater awareness among workmen has been achieved, yielding significant returns on investment.

The client has reaped the benefits of high-end course development and programming, so much so that they are already planning to convert all of their training modules into eLearning formats.

Within the first year of operations, the client was able to cover 80% of stakeholders through their remote training vertical. This was a substantial increase of a whopping 50%* over previous year averages.

To cap it off, the graphical representations and highly engaging content ensured an information retention rate of over 90%*. This was unprecedented in training annuls and accomplished simply because of a rich vein of content (2D/3D animated clips, actual manufacturing unit models and characters, and real-life scenarios).

(*all statistics used are actual numbers provided by the client. Their veracity and accuracy is forward-looking)

Benefits

Easily Adapted
Increased Awareness
Centrally Controlled Application
Monitor Training Progress Effectively