AG MELCO Elevator Manufacturing Industry

Client Name

AG MELCO Elevator Co. L.L.C.

Organization Size

1,001-5,000

Solution

EHS Management Software

Challenge

  • Non Standardized Reporting

  • Lack Of Uniformity in Processes

  • Insufficient Access to Safety Data at the Corporate Level

Though risk-based thinking was integral to its operations, AG MELCO relied on traditional tools, such as Excel-based approaches, to record and manage its EHSQ risks.

AG MELCO is a globally renowned name in the elevator manufacturing industry. With its continued association with Mitsubishi Electric Corporation, its high-quality products and service standards guarantee a lifetime vertical transportation solution.

AG MELCO operates within defined safety parameters, but risk varies based on factors like who and what is exposed to hazards and the system’s vulnerability.

They implemented onsite safety patrols and observations to enhance safety practices and address at-risk behaviors. However, delays in reporting lacked accountability and transparency to higher authorities due to limited stakeholder involvement in recordkeeping. Similarly, incident reporting suffered delays in informing higher authorities about incidents and actions taken.

Solution

  • Streamlined Data Collection

  • Improved Reporting Efficiency

  • Critical Information Tracking

  • Employee-Based Approval Workflow

  • Real-Time Alerts

  • Interactive Dashboards

Seeking solutions, AG MELCO approached TECH EHS in March 2019 to integrate their approval workflow for comprehensive visibility and transparency.

Our experts recognized the challenge that despite a neat organizational chart, the worksite operated as a fragmented system with distinct subcultures, complicating the monitoring and observation of daily tasks. Alert systems were underutilized, hindering effective communication and monitoring. Coordination for CAPA and safety observations via emails consumed significant time and lacked synchronization.

Therefore, TECH EHS professionals proposed an EHS software solution tailored to AG MELCO’s needs, aiming for continuous improvements in EHS performance.

Initiated in July, the software’s key features included a built-in escalation matrix and employee-based approval workflow for CAPA, incident reporting, and safety observations. It also facilitated safety patrol protocols and site activity monitoring.

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Outcome

AG MELCO embraced proactive safety measures with comprehensive EHS management software, incorporating event logging, work instructions, and reporting.

Specific escalations for alerts were vital, and an automated solution streamlined task execution and visibility across authority levels. Transitioning from Excel was effortless, enabling seamless coordination across departments. TECH EHS tailored the software to AG MELCO’s needs, focusing on employee-based tasks and aligning target dates with working hours.

Benefits

Actionable Metrics
Actionable Metrics
Knowledge Base
Knowledge Base
Improved Operational Performance
Improved Operational Performance
Prompt Responses
Prompt Responses