Client Name

Reliance Petrochemicals Malaysia

Organization Size

51-200

Solution

Digital PTW System (ePTW)

Challenge

  • Integration with Existing Systems

  • Redundant Data Capture

  • Operational Efficiency

  • Company-wide Visibility

  • Seamless Communication

RPCM invested ample manpower and time in sharing information and seeking approvals.

The petrochemical industry exposes workers to hazards such as toxic chemical products, obnoxious gas fumes, dust, and volatile organic compounds. It is imperative that the intrinsic safety of a petrochemical plant is tackled with continuous and systematic safety management systems that proactively identify hazards and analyze risks.

During the evaluation, the stakeholders necessitated computerization of the permit process as it would provide visualization of the processes and prove a valuable time-saving tool. Given the substantial importance of OHS in this industry, initiatives to automate the PTW process made complete sense. After extensive discussions with its personnel, RPCM corresponded with TECH EHS online and shared its work permits.

Now, the manufacturing of Purified Terephthalic Acid (PTA) comprises hazard-laden tasks such as

  • Working at high temperatures during the purification crystallization process

  • Operating reactors, crystallizers, dryers, and compressors at (or operating on) high speed

  • Handling many chemicals on a frequent basis.

Also, as the end-product (PTA) is highly toxic, and has flammable properties, storage and warehouse needs systematic supervision of all routine activities.

Thus, the system needed to be accessible to users and reduce opportunities for mistakes, resulting in efficient permit processing.

As on-site health and safety requirements seemed to increase exponentially in RPCM due to challenges in managing work permits, TECH EHS and its system guided the users step-by-step in an A, B, and C fashion from start to end of the permit’s life. A mutual agreement on building a prototype of e-PTW facilitated a detailed analysis of the software at the user end.

Solution

  • Implementing, testing, and configuring the procedures.

  • Training the end-users to use the installed assets.

  • Ensuring that permits move along a prescribed process.

  • Ensuring compliance and reducing risks.

  • Customized ePTW software (Area map, Permit re-validation, Reports, Analysis, E-mail notifications, Permit tracking)

TECH EHS has configured the e-PTW software to align with RPCM’s unique requirements closely, and its flexibility allows the configurations to be improved overtime.

Once the prototype was ready, TECH EHS professionals planned a 2-day site visit at Reliance Petrochemicals, Malaysia. The newly developed prototype put forth certain queries, and the discussions involved numerous manual interventions. These consisted of permit issuers, permit requesters, departmental heads, and concerned individuals from the control rooms.

After receiving elaborate considerations from more than 30 professionals from Reliance

Petrochemicals, TECH EHS, customized the software according to the agreed-upon prototype and delivered it on the User Acceptance Testing (UAT) server.

The e-PTW software developed to automate the PTW process was validated and qualified by engineers using pre-defined test procedures. Within a month, implementation began, and the software was rolled out to the instrumentation department first and then implemented in others, now running full-fledged in the organization.

RPCM’s PTW hierarchy was elaborate and comprehensive, as it consisted of many stakeholders in the whole process. Many authorities were responsible for their step-by-step process to enable complete awareness of the work carried out across all the significant areas. In addition to full visibility and a glance at the status of the existing permits, the software enabled automatic flagging for risk assessments, expired permits, and permits that were awaiting approvals.

  • The feature-rich real-time dashboard prompts to take remedial actions whenever intervention is required.

  • The status of a procedure is indicated by a defined color code.

  • The e-mail notifications fastened the approval process, and the individuals could rely on the software in case of a pending permit.

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Outcome

RPCM, through its customized e-PTW software, could create a repository for all the work permits. TECH EHS designed the software to the highest levels of usability to ensure that all the benefits of accuracy, speed, and ease of use are obtained.

The entire execution process took 14 weeks. Whereas prototype design took 2 weeks, software customization and delivery on UAT took 12 weeks.

RPCM is proudly reaping the dividends of profit, resilience, productivity, and quality through unparalleled development of safety!

Benefits

Error Elimination
Error Elimination
User Adoption
User Adoption
Operational Continuity
Operational Continuity
Timely Alerts
Real-time Updates