Client Industry

Crest Digitel

Organization Size

100-500 Employees

Solution

3D Animated Safety Video Series

Challenge

  • Need for visual understanding of the communication tower erection process, aka H-Pole erection process.

  • Standardized training and real-time comprehension of H-Pole erection procedures

  • Fragmented communication between deployment engineers, partner supervisors, and field technicians

Crest Digitel’s operations involve critical, high-risk activities for the communication tower erection process, including site preparation and planning, tower erection (main assembly), chemical anchoring, and multi-stakeholder field coordination. Traditional classroom training and manuals were proving ineffective in standardizing safety procedures across sites.

Our client is one of the nation’s fastest-growing IP-1 providers of end-to-end digital connectivity infrastructure solutions, offering innovative and future-proof customized connectivity solutions.

Despite having detailed SOPs and safety manuals in place, the actual understanding of procedures on the ground was still lacking, particularly when it came to training contractors, employees, and field technicians on the communication tower erection process.

The core issue? Visual clarity.

Teams in the field found it challenging to interpret text-heavy manuals, particularly for high-risk tasks like H-Pole erection. The complexity of the process, often involving multiple subcontractors (both in-house and outsourced), varied rooftop conditions, and manual reading of step-by-step actions in SOPs, made it challenging to ensure that everyone followed the same safe method, regardless of their role or experience. Everyone had their way of interpreting the printed SOPs, which led to confusion.

Although each team was putting in effort, they weren’t always on the same page. With in-house staff and outsourced crews working side by side, inconsistencies in training, communication gaps, and differing interpretations of safety instructions for erecting communication towers and other activities often crept in.

Crest needed a solution that would eliminate confusion and unify training across all teams and sites.

That’s where TECH EHS stepped in.

Solution

  • Cinematic, hyper-realistic 3D animated videos

  • Consistent training experience

  • Better retention and understanding

  • Reduce errors in H-Pole erection activities

  • Uniform safety culture

Realizing that traditional training couldn’t keep pace with the demands of on-site realities, Crest Digitel partnered with TECH EHS to bring their safety vision to life, frame by frame!

TECH EHS developed a customized 3D animated video series in close consultation with the Crest Digitel HSSE and operations teams. These high-impact safety films were designed to train field teams, partner supervisors, and engineers on standardized procedures and safety protocols for telecom pole erection.

Animation Movies Delivered:

  • SOP Company HSSE Policy
  • Company Safety Culture
  • Safe and Efficient Rooftop H-Pole Erection: Process & Best Practices
  • Structural Rooftop Pole Installation: Methods & Procedures
  • Deployment Engineer Responsibilities
  • Partner Supervisor Responsibilities
  • Field Team & Certification
  • Permit to Work (PTW)
  • Personal Protective Equipment (PPE)
  • Pre-Checks & Mandatory Tools
  • Mandatory Site Requirements for Pole Erection Activity
  • Mandatory Site Tools Tackles
  • Segregation & Stacking of material
  • H-Pole Structure Components
  • H-Pole Structure Part Details
  • Pole Erection Process
  • Chemical Anchoring Procedure (By Hilti)

Through a series of cinematic, hyper-realistic 3D animated videos, we transformed their critical field procedures into immersive learning modules. For example, a complete walkthrough of safe and efficient H-Pole rooftop erection, from component segregation and tool pre-checks to anchoring, lifting, and post-installation verification, was brought to life.

Clear, visual, step-by-step safety storytelling was accessible to every engineer, every technician, on any device, in any location. Through engaging narration and animated metaphors, the videos not only illustrated what to do but also reinforced a culture of care, vigilance, and shared responsibility.

Outcome

Field teams arrived at sites more prepared, more aligned. Checklists were followed with intent. PPE compliance rose sharply through understanding.

By turning complex technical steps of H-pole erection into animated visual narratives, Crest Digitel didn’t just teach procedures; they built a safety culture from the ground up. And in the high-stakes world of telecom infrastructure, our client took a step to show their teams what safety looks like, literally!!

  • Confind space
  • Confind space - Cellar Pit H2S prone area
  • Confind space - CSE PG Boiler For Refracctory Repair

Benefits

Standardized Safety Across Sites
Improved Compliance and Safety Behavior
Reduced On-Site Errors and Rework
Faster and Consistent Onboarding

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